Support services

We understand that making an application to the Redress Board may be a difficult experience for you.

You can seek support and advice from the office of the Commissioner for Survivors of Institutional Childhood Abuse (COSICA).

You can contact the COSICA by post, email or telephone.

Postal address:        

5th Floor South
Queens Court
56-66 Queens Street

Email address:        

Telephone: 028 9089 3977

In addition, arrangements have been put in place to enable applicants to seek independent emotional support, separate from the office of COSICA , from the Victims and Survivors Service directly.  You can access this service from 9am to 5pm, Monday to Friday, by phoning 028 9031 1678 or emailing

Support services are also available from:

•           Advice NI (tel: 028 9064 5919 and ask for the HIA Adviser, 9.00am to 5.00pm, Mon to Fri) and;

•           Lifeline (tel: 0808 808 8000, 24 hours a day, seven days a week).